Refund policy

If you would like to request a refund, please contact us within 48 hours of receiving your garment. This allows us to understand the issue and determine the best way to assist you. For a refund to be considered, the garment should be in its original condition and must not have been worn, altered, washed, stained, or otherwise damaged after delivery.

Once production has commenced, we are unable to offer refunds if you change your mind or no longer wish to proceed with your order.

We take measurements for customers at our Lagos studio and also offer virtual measurement guidance for customers who are unable to visit us.

For customers taking their own measurements, we provide guidance to help ensure that measurements are taken as accurately as possible. However, we cannot guarantee the accuracy of measurements taken independently by the customer.

If a garment requires alterations because the measurements provided were inaccurate, the necessary alterations can be carried out. In this case, the cost of getting the garment to and from our studio for the alteration will be the customer's responsibility.

We understand that achieving the right fit can sometimes require adjustments. If you notice any issue with your garment, we kindly ask that you contact us within 48 hours of receiving it so that we can understand the issue and assist you promptly.

If an alteration is required due to an error on our part, we will make the necessary corrections at no additional cost to you.

Our goal is for every ADÉṢẸWÀ garment to fit beautifully, and we will always do our best to resolve any genuine concerns with your order.

In the unlikely event that ADÉṢẸWÀ is unable to fulfil your order, you will be offered a full refund of the amount paid.

Where a refund is approved, it will be processed through the original payment method where possible. Processing times may vary depending on your bank or payment provider.